Gartner defines Bimodal IT as “an organisational model that segments into two categories based on application requirements, maturity, and criticality.” This approach necessitates the creation of separate investment, management, and governance techniques for each category. (Gartner, 2016)
For the remainder of this article, I will refer to the two categories as Mode 1 being traditional and Mode 2 the newer Agile mode.
There is a logical rationale to Gartner’s Bimodal IT decoupling of the legacy systems in Mode 1 from the Agile systems in Mode 2. However, one dilemma faced by all Bimodal IT adoptees is the transition of Agile Mode 2 projects back into the core enterprise processes and services located in Mode 1.
This article will focus on the disadvantages of Gartner’s Bimodal IT approach. This is the third article in the Bimodal IT Operations series. The second article in this series discusses “The Advantages of Bimodal IT Operations”.
IT Department Responsibilities
The responsibility of the IT department necessitates caution and it, therefore, adapts slowly to changing technology and business requirements. Traditionally the IT department focussed on stability and not speed. However, one of the key exceptions to this rule is the introduction of an independent Agile, Mode 2 team. According to Forrester Research, Bimodal IT is the wrong approach at a time when customer preferences for digital technologies are forcing companies to move faster.(CIO, 2016)