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Holiday Goal Locations — Icecoffeecouture

Maybe I just really want to go on a relaxing holiday in the Mediterranean but these are some of my favourite pictures that have me inspired to work hard to achieve my dreams to travel around Europe. This scene just reminds me of Call Me By Your Name. That whole movie got me wishing for […]

via Holiday Goal Locations — Icecoffeecouture


The Unauthorized Rules of Writing, Rule #2 – Don’t Fall in Love With Your Characters


Rule #2 of “The Unauthorized Rules of Writing”

When you say it out loud, this sounds like a rather ridiculous rule. Characters are not people. At least they don’t have physical substance. They sort of talk and walk around in your head. They are non-entities, figments of a writer’s imagination; so how on earth can a writer become attached to them in a personal way? That’s a hard question to answer. All I know is that as I was writing my first novel, Finding Ruby, I kept running into a wall known as writer’s block. I knew the plot. I knew the ending (sort of) and I knew that the excitement had to peak and wane. Yet, there I was in front of my computer dumb as a doorknob without a single idea as to how to move the story forward. I lamented to my editor, Jenna Kalinsky. What…

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Sunshine and Bees.

Life can be very unpredictable, cherish every minute of it.

fonzandcancer blogging to encourage.

Do you ever just stop, look and listen to the natural world. Listen to the bees buzzing, watch the birds communicating as they sing their chorus. Appreciate the smell of the flowers in the garden, gaze in wonder at all that has been created. I often look out of our window at the birds feeding at the bird station. My wife always buys thes coconut shells filled with fat that the birds love. But then today I was wondering why I appreciated the small things so much, why I appreciated the smells and the world of nature. How I had become so grateful for my surroundings. Well I guess the answer to that is simple, and obvious.

I know what it’s like to be unable to smell the flowers, to watch the bees. I know what it’s like not to be able to here the birds. It was only 3…

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Every Word, Every Drop

Excellent post. It reflects so accurately how a child wants everything they see. Over time, they learn the value of money and become more selective.

My World With Words

Once I was grocery shopping with my friend Pam and her then four-year-old daughter Macy, who was nearly jumping out of the shopping cart seat in excitement at every turn.

“Ooooo!” she’d say, “I want THAT!” Another few steps, “And that! and that!” In vain, Pam tried telling her they didn’t have the money to buy all those things. I decided to step in.

“You know Macy, there are lots of things I’d like to have, too,” I began. “I’d really like a new dress, and some shoes to go with it. Maybe some earrings. But I can’t afford it right now, so I just put it on a list for someday.”

“But I want THAT!” Macy insisted.

Pam sighed. “There are lots of things I want, too, and things Daddy would like,” she said, “but we can’t have everything we want.”

“I’d really like some new makeup,” I went…

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Parenting Blogger Emily Austin on Turning a Hobby into a Full-Time Job

Sound advice on how to build your blog. This is a must read.

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Since 2011, Emily Austin has built a loyal readership at The Waiting, her blog on parenting and motherhood. Emily’s personality and humor have helped her carve out her own corner of the web among thousands of family blogs. Through blogging, she has built a community of readers and colleagues, and eventually landed a position as a paid blogger and social media manager — transforming a hobby into a full-time career. I chatted with Emily about the evolution of The Waiting and her growth as a blogger.

What were your goals when you launched your blog?

Emily Austin Blogger Emily Austin.

Am I allowed to say that I didn’t have a goal other than to post once a week? I wish I had some inspirational story about how I had planned to write my magnum opus and find a cure for cancer by blogging, but I don’t. I just wanted to write. I don’t have…

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Making Conversation: How to Think Up Good Comments

Commenting on blog posts is good for you and the author of the post

The Daily Post

Here on The Daily Post, we’re always advising you to build blog relationships by leaving substantive comments on other people’s posts. That’s easy enough to say, but how do you think of more to say than “Great post!” when all you can think to say is, well, “Great post!”

I often have trouble coming up with things to say — both in blog commenting sections and at parties. Here are some questions I ask myself when I want to leave a comment on a post but find I’m at a loss for words: 

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Adapt Your Service Desk for Bimodal IT

The enterprise IT environment is very dynamic. The modern service desk must be flexible.

Source: Adapt Your Service Desk for Bimodal IT

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Adapt Your Service Desk for Bimodal IT

The enterprise IT environment is very dynamic. Business needs evolve and solutions are sought to address new challenges quickly to remain competitive in the market. The modern service desk must be flexible in design and incorporate what Gartner refers to as Bimodal IT (Wigmore, 2013). In other words, it must be configurable to manage the stable business applications of Mode 1 while also managing the fast-paced Agile Mode 2 development environment. A solution like BMC’s FootPrints.( van der Merwe, 2016) can help you with your Bimodal IT strategy.

Bimodal IT is an approach to IT infrastructure that leverage’s both traditional and Agile IT Modes. Gartner research vice president Mary  Mesaglio (McCall, 2015) explained that one IT Mode will not address the complex needs of Today’s enterprise, so business should utilise the Bimodal IT initiative.


Introducing Bimodal IT into the enterprise is not an easy task. There are pro’s, Advantages of Bimodal IT (Danvers, 2016) and cons, Disadvantages of Bimodal IT (Danvers, 2016) to the process that the CIO needs to be aware of. However, when done successfully, Mode 2 creates the desired flexibility needed for fast-paced, Agile development, without impacting on stable, Mode 1 business applications.

Bimodal IT and the Service Desk

One of the first steps in the Bimodal Service Desk journey is to ensure that your Service Desk team starts at what Gartner refers to as Mode 0, the current situation. This is the foundation from where Bimodal will begin. The next step is to group your Service Desk tasks into Mode 1 and Mode 2 operations. The workspace design of a product like BMC FootPrints allows the CIO to separate the Mode 1 service desk operations into one workspace, and the Agile Mode 2 service desk operations into a separate workspace. This technique allows a more controlled approach to service desk management in Mode 1 and a dynamic, Agile, change management and problem resolution process in Mode 2.

Bimodal Service Desk Mode 1

Traditionally, all business critical applications are managed by the stable, Mode 1 Service Desk team.

Bimodal Service Desk Mode 2

Typically, Agile development using SCRUM methodology to fast track short projects with a fixed start and end date are managed by the Agile, Mode 2 Service Desk team.


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Disadvantages of Bimodal IT Operation

Gartner defines Bimodal IT as “an organisational model that segments into two categories based on application requirements, maturity, and criticality.” This approach necessitates the creation of separate investment, management, and governance techniques for each category. (Gartner, 2016)

For the remainder of this article, I will refer to the two categories as Mode 1 being traditional and Mode 2 the newer Agile mode.


There is a logical rationale to Gartner’s Bimodal IT decoupling of the legacy systems in Mode 1 from the Agile systems in Mode 2. However, one dilemma faced by all Bimodal IT adoptees is the transition of Agile Mode 2 projects back into the core enterprise processes and services located in Mode 1.

This article will focus on the disadvantages of Gartner’s Bimodal IT approach. This is the third article in the Bimodal IT Operations series. The second article in this series discusses “The Advantages of Bimodal IT Operations”.

IT Department Responsibilities

The responsibility of the IT department necessitates caution and it, therefore, adapts slowly to changing technology and business requirements. Traditionally the IT department focussed on stability and not speed. However, one of the key exceptions to this rule is the introduction of an independent Agile, Mode 2 team. According to Forrester Research, Bimodal IT is the wrong approach at a time when customer preferences for digital technologies are forcing companies to move faster.(CIO, 2016)

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Advantages of Bimodal IT Operations

Bimodal IT Operations can be described as IT operating in two different modes and speeds. Mode 1 being the traditional and safe approach while mode 2 is the agile and disruptive approach. According to Gartner, “Enterprises must learn to operate in two essential modes”. Bimodal IT (McCall, 2015). There are advantages and risks when embarking on a dual-mode IT model. This article will focus on the advantages associated with Bimodal IT for an organisation. Before discussing the advantages of Bimodal IT, let’s review what the 2 modes.

Refer to article 1 in the series where I explain what Bimodal IT is all about. What is Bimodal IT Operations? 

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