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Gartner defines Bimodal IT as “an organisational model that segments into two categories based on application requirements, maturity, and criticality.” This approach necessitates the creation of separate investment, management, and governance techniques for each category. (Gartner, 2016)

For the remainder of this article, I will refer to the two categories as Mode 1 being traditional and Mode 2 the newer Agile mode.


There is a logical rationale to Gartner’s Bimodal IT decoupling of the legacy systems in Mode 1 from the Agile systems in Mode 2. However, one dilemma faced by all Bimodal IT adoptees is the transition of Agile Mode 2 projects back into the core enterprise processes and services located in Mode 1.

This article will focus on the disadvantages of Gartner’s Bimodal IT approach. This is the third article in the Bimodal IT Operations series. The second article in this series discusses “The Advantages of Bimodal IT Operations”.

IT Department Responsibilities

The responsibility of the IT department necessitates caution and it, therefore, adapts slowly to changing technology and business requirements. Traditionally the IT department focussed on stability and not speed. However, one of the key exceptions to this rule is the introduction of an independent Agile, Mode 2 team. According to Forrester Research, Bimodal IT is the wrong approach at a time when customer preferences for digital technologies are forcing companies to move faster.(CIO, 2016)

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Bimodal IT Operations can be described as IT operating in two different modes and speeds. Mode 1 being the traditional and safe approach while mode 2 is the agile and disruptive approach. According to Gartner, “Enterprises must learn to operate in two essential modes”. Bimodal IT (McCall, 2015). There are advantages and risks when embarking on a dual-mode IT model. This article will focus on the advantages associated with Bimodal IT for an organisation. Before discussing the advantages of Bimodal IT, let’s review what the 2 modes.

Refer to article 1 in the series where I explain what Bimodal IT is all about. What is Bimodal IT Operations? 

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Microsoft Windows 10 has finally arrived. The wait is over and everyone that can is downloading a free copy. What is all the excitement about Windows 10? After the slow uptake of Windows 8 and 8.1 is Windows 10 really a great improvement?







Microsoft Windows 10

Microsoft is moving Windows away from its heritage of enabling a single device into a world that is more mobile, natural and grounded in trust. The new thinking is that technology must be behind the scenes. Your apps, services and content must move with you across all your devices seamlessly and easily. It must also be secure and private.

A Free Copy Of Windows 10

Microsoft has always been known to have an outstanding marketing department and they have come up with a gem of an idea to give Windows 10 away for free for a year. Unfortunately all the good intentions have been tarnished by the lack of transparency around the working of “free upgrade”. Is it free for a year, or free for the lifetime of the device that Windows 10 is installed on? A very interesting article by Gordon Kelly throws some light on the confusion and lack of transparency the wording of the “free” copy of Windows 10.


Privacy Concerns – Windows 10

One major issue that has occurred in Windows 10 is that of privacy. Firstly, by selecting the “express settings” upon first boot, you are actually agreeing to send a lot of data to Microsoft.


Free Upgrade – The Small Print

According to the Microsoft small print, Windows 10 is available to all customers running Windows 7 and Windows 8.1 on condition that they upgrade during the first 12 months after Windows 10 is released. After upgrading a device to Windows 10, all patches and service packs will be available free of charge for the supported lifetime of the device.

Financial Implication

Microsoft plans to coax consumers into upgrading to Windows 10 by offering it for free for the first 12 months. How is this going to affect their bottom-line? Also, a constant flow of free upgrades will negatively affect the computer manufacturers who historically have depended on computer upgrades to kick-start new hardware sales to the consumer and enterprise markets.

A New Update Cadence










Microsoft has listened to their enterprise customers who have complained that they cannot keep up with the continual update stream and new versions every three years. In an attempt to get these customers back into the fold Microsoft has introduced a conservative track that Gartner has labelled “long-term servicing”. This is aimed almost exclusively at the enterprise customer.

The plan is to take all the consumer speed updates and release them as a single update pack, without changing the features available. This cadence may give enterprise customers more time using a fixed feature set and allow them to upgrade only when new features are required.

Bimodal IT can be defined as the practice of managing two separate, yet coherent modes of IT delivery within the same organisation. The term was first coined by IT consultancy Gartner Inc (Wigmore, 2013), which defines the two tiers as follows: “Mode 1 is traditional and sequential, emphasising safety and accuracy. Mode 2 is exploratory and non-linear, emphasising agility and speed.” 


The two phase Bimodal IT approach recognises that an IT organisations ability to quickly respond to business goals require different groups of people, processes, technologies and budgets than the provision of traditional and reliable IT systems.

Bimodal IT strategy enables an organisation to create space within traditionally conservative and risk-adverse IT organisations for some disruptive experimental start-up activities. However, managing the two modes within one organisation is easier said than done and can lead to increased conflict between business and IT. read more…


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